info@jomloan.my Call Us +603 9213 0515
Frequently Asked Questions
Who is JomLOAN ?
JomLOAN is part of a reputable licensed moneylending company in Malaysia.
Being an expert on micro-financing in the money lending industry, our goal here at JomLOAN is to tailor solutions to best suit a customer according to your financial capabilities and budget.
Most importantly, the services we offer comes with licensing, as we always adhere to the best practices in protecting the confidentiality of our customers financing information. You can expect nothing less than smooth service handled with the highest professionalism at JomLOAN.
JomLOAN offers fast consumer loans. Our loanable amounts for fast loans range from RM500 to RM10,000 with flexible payment terms of 10,15 or 30 days. Loan repayment is carried out at on or before the maturity date indicated in your loan contract.

Upon approval, a 1.5% interest rate per month will apply.

No, there will be no late interest charge. However, if you default on your payment, we will appoint a Debt Collection Agency to collect the payment from you. All fees incurred will be charged to you.

Yes, there are some statutory chargeable fees that you need to pay such as stamp duty and legal costs.

About The Loan

JomLOAN currently offers loans services to customers:
1. Between 21 to 60 years old
2. Currently working and with a valid home address in Malaysia

You only need to provide the documents stated below:
For loan below RM1,500.
- NRIC
- Salary slips (3 months)

For loan above RM2,000

- Salary slips (3 months)
- Bank statement (3 months) or EPF statements
- And Utility bill (3 months) / Tenancy Agreement

Accepted Utility Bills:
i) Utility – Electricity / Water
ii) Telecoms – Telekom / Maxis / Digi / Celcom
iii) Satellite TV - Astro
iv) Internet bills – Unifi / Maxis Fiber Internet

Once your loan is approved, you will receive SMS and email from us informing you the next step to getting your cash transferred to your bank account.

JomLOAN currently provides loan services to customers working and with a valid home address within Kuala Lumpur and Selangor only. We will also expand our coverage in the near future to provide personal loan solutions to customers residing in other states of the country.

We would be glad to assist you. Please contact any one of our support channels to request for assistance:
1. E-mail: info@jomloan.my
2. Website: jomloan.com
3. Telephone Number: + 03 9213 0515

About Receiving Money

We aim to process and release your funds within 24 hours after approval. We will send you a text message once the cash is transferred to your personal bank account.

In case you have any problem in collecting your approved loan, please contact any of our customer support channels for assistance.
1. E-mail: info@jomloan.my
2. Website: jomloan.com
3. Telephone Number: + 03 9213 0515

About Repayment

We have included a section in your contract with details of your loan maturity date and on when you need to make your loan repayment. We advise paying on or before of the due date in order not to incur any penalty charges.

1. Make instant transfer through online internet banking.
2. ATM Card Funds Transfer through ATM Machines.
3. Repay your loan by cash at our office.

Yes, early repayment is possible without any penalty charges.

We advise to pay your dues on or before of the maturity date. For late repayment, you will be liable to pay all the fees charged by the Debt Collection Agency.

No, you need to settle your existing loan to apply for a second loan.

Other

We thank you for continuing to trust us in providing you with your immediate financial needs. To continue using JomLOAN’s service, you can either call our service hotline for a new loan application or apply online through our website.